This is a computer-like device combining specialized hardware, software and connectivity options, designed to provide certain information to people in public places. Accessing the right information is important no matter what the situation is, that is why these are an ideal solution for hundreds of applications. If you have challenges meeting demands of staff, customers or the public at large, self service technology may be exactly what you are looking for! Sunson manufacturers kiosk hardware and kiosk software for you

Information Kiosk

Features of Information Kiosks

Limited functionality — unlike computers, electronic kiosks can perform a limited set of functions (or only one function) associated with a specific industry.

Self-service — via kiosks, people can independently access necessary information about products or services or perform some transactions without assistance.

Public availability — kiosks are installed in public venues (airports, stores, government establishments), so they are designed for public usage. Any visitor or passer-by can make use of these electronic devices to receive certain benefits.

Remote control and management — since kiosks may be scattered around large cities and in remote locations, kiosk owners (administrators) are able to update software, adjust settings and change content remotely. They can also troubleshoot their devices without on-site visits.


Hardware

The basic hardware component is the body frame, which contains:

  • A display.
  • A central processing unit (CPU).
  • The hardware configuration can be supplemented by various peripherals needed to perform target functions, such as:
  • Keyboards.
  • Barcode scanners.
  • Card readers.
  • Printers.
  • Trackballs.
  • Video cameras.

Software

Once hardware components are assembled, special software is needed to breathe life into the system and make it useful for customers. Sunson information kiosk is a state-of-the-art automated kiosk that combines form, functionality and beauty. It presents information in a visually appealing way, helping your customers to make quick decisions, thereby boosting sales and streamlining your operations. Additionally, kiosks can run on-screen advertisements and add to your revenues. Sunson kiosks come with extra space for banners that can be used to display advertisements. The body of the kiosk too can be used as a sort of digital signage that can attract a lot of consumers. Such kiosks can be placed in high traffic zones for greater customer outreach.


Benefits of Information Kiosks

Time saving — Both clients and employees save time due to numerous automated processes (check-ins, check-outs, payments, consultations) and eliminate queues.

Quality of services — Your employees can concentrate on more critical tasks and perform them more efficiently. Moreover, they don’t get overworked.

Cost efficiency — Compared to human employees, kiosks can serve more customers as they work 24/7 and don’t take breaks, thus generating more profits. Remote control and management also save money on technical support

Customer satisfaction — User-friendliness, quick services and shorter queues make customers happier and contribute to creating a loyal audience. People are more likely to turn to a brand again if they have had a positive experience interacting with it.